PilotEarly access for Australian retailers. Brisbane pilot open.
Early access · Retailer pilot open

Shopper's MateMost POS systems close sales.Ours open doors.

Legacy POS was built to take payment, not to win the next visit.

Shopper's Mate picks up where the till leaves off: loyalty, offers, and insight your old stack never had room for.

Pilot pricing for early retailersDesigned outcomes, not vanity metricsBuilt in Brisbane
Today
Friday overview
Today's sales
$4,318
+12.4%
Rewards members
2,184
+38 today
Repeat customers
61%
+4.1%
Avg basket
$17.40
−$0.20
Hourly sales
$4,318 today
+12.4%
7am11am2pm5pm9pm
AI recommendation
Send a “Free croissant with any flat white” offer to 38 Gold-tier regulars before tomorrow morning.
Predicted uplift +$612 / week
Top sellers
  • Flat White
    248 units
    $1,116
  • Sourdough Sandwich
    142 units
    $1,704
  • Almond Croissant
    96 units
    $528
  • Cold Brew
    84 units
    $546
Loyalty activity
  • S
    Sasha L.
    Earned 25 pts
    2m
  • M
    Marco P.
    Redeemed Free Coffee
    11m
  • A
    Aiya R.
    New Gold tier
    32m
  • B
    Ben K.
    Earned 40 pts
    1h
Inventory alerts
3 SKUs below par stock
Oat milk · Almond croissants · Cold brew bottles
Customer wave
Sat 9–11am
Predicted +24% traffic
Checkout
Loyalty
Insights
Campaigns
Repeat visits
Who it's for

Built for owner-operators who live at the till.

If you run a local shop and want checkout, loyalty, and insight without enterprise bloat. You're who we're building for.

Single-store cafes & restaurants

Fast checkout, digital receipts, and loyalty that staff can run without a second app.

Neighbourhood grocers & convenience

Scan-heavy flows, stock visibility, and repeat-trip rewards for locals.

Salons, beauty & services

Client profiles, packages, and personalised offers tied to visit history.

Boutique & local retail

Margin-aware reporting and campaigns without enterprise complexity.

Independent retailer serving a customer at the counter

Early access & retailer pilot, Brisbane and surrounds

Two products, one engine

Shopper's Mate for your team.Reward's Mate for your customers.

No duplicate setup. Loyalty configured at the till shows up in the customer app automatically.

  • 1Configure loyalty at the till
  • 2Customer scans QR or links visit
  • 3Offers and points stay in sync
Active

For your team at the till

Shopper's Mate

The retailer platform: checkout, inventory, staff permissions, reporting, and loyalty configuration.

  • iPad / Android POS with payments & receipts
  • Configure points, tiers, and campaigns
  • Inventory, margins, and daily close
  • AI signals surfaced for owners and managers
Tap to explore

For your customers after the sale

Reward's Mate

The free customer app: digital card, offers, receipts, and discovery across participating stores.

One wallet for rewards across local favourites

Explore Reward's Mate

Tap a product card or use the switcher above to see how each side of the stack works.

The POS

Checkout, rewards, and customer data in one flow.

Your team rings up an order and the customer's loyalty profile, suggested offers, and reward redemption are right there, no second screen, no separate app.

Search products or scan barcode
AllCoffeeCold drinksBakerySweets
Flat White
$4.50
Latte
$4.80
Mocha
$5.20
Cold Brew
$6.50
Iced Matcha
$6.00
Croissant
$5.50
Sandwich
$12.00
Donut
$4.00
Cookie
$3.50
Gelato
$6.00
SL
Sasha L. Gold tier
342 pts · Member since Mar 2025
Visits
38
Avg basket
$18.20
Saved
$84
$2 off · 250 pts available
Cart3 items
  • Flat White
    $4.50 each
    2
    $9.00
  • Almond Croissant
    $5.50 each
    1
    $5.50
  • Sourdough Sandwich
    $12.00 each
    1
    $12.00
Personalised offer
Add a Cold Brew for $3.50, saves $3.00. Sasha bought one 4 of her last 6 visits.
Subtotal$26.50
Reward applied-$2.00
GST (10%)$2.65
Total$27.15
Earns 109 ptsTier progress 78%
One-tap rewards
Look up customers by phone number and apply rewards in a single tap.
Personalised offers at the till
Suggest the right add-on based on what each customer actually buys.
Customer profiles, not just sales
Every transaction builds a richer profile: visits, baskets, and tier progress.
Built-in payments
Charge cards, cash, or contactless and reconcile cleanly at end of day.
How Shopper's Mate works

Go live in days, not months.

Set up your store, connect loyalty, and start turning everyday sales into customer insights.

  • 10 minute setup
  • Fast QR loyalty scan
  • AI-ready insights

Live setup preview

Store setup

Step 1
Import catalogue3/3
  • Flat White

    GST configured

  • Croissant

    GST configured

  • Sandwich

    GST configured

Ready for checkout in 10 minutes

01

Set up your store

Import your products, configure tax, add staff, and connect your payment terminal.

  • Import products
  • Configure tax
  • Add staff
10 min setup
02

Sell through POS

Run checkout on tablet or desktop with quick cart actions, discounts, and receipts.

  • Fast checkout
  • Digital receipts
  • External EFTPOS ready
Checkout ready
03

Customers earn rewards

Customers scan their QR code, earn points, unlock offers, and build purchase history.

  • QR scan
  • Points balance
  • Personalised offers
Reward's Mate linked
04

Get insights & campaigns

Turn sales, stock, and loyalty data into smarter offers and business recommendations.

  • Customer trends
  • Stock alerts
  • Campaign ideas
AI-ready
Everything you need

A full retail OS without the bolt-ons.

Replace your POS, loyalty platform, reporting tools, and campaign software with one beautifully designed product.

Shopper's Mate

One stack: POS & loyalty

No bolt-on apps for staff to juggle at the till.

See how it works

Reward's Mate

Loyalty on every tap

Points, offers, and receipts in one customer wallet.

See the customer app

Pilot program

Retailer pilot open

Brisbane & surrounds. Limited spots for early stores.

See pricing

Intelligence

Forecast your busy windows

Roster smarter and prep stock before the rush hits.

Explore retail AI

Shopper's Mate

One stack: POS & loyalty

No bolt-on apps for staff to juggle at the till.

See how it works

Reward's Mate

Loyalty on every tap

Points, offers, and receipts in one customer wallet.

See the customer app

Pilot program

Retailer pilot open

Brisbane & surrounds. Limited spots for early stores.

See pricing

Intelligence

Forecast your busy windows

Roster smarter and prep stock before the rush hits.

Explore retail AI

Lightning-fast checkout

A focused POS that lets your team ring up an order in seconds, with barcode scanning, split payments, and offline mode.

Built-in loyalty program

Launch a points-based or tier-based rewards program in minutes, no separate loyalty app required.

Personalised customer offers

Send targeted deals based on what each customer actually buys, not generic blasts that get ignored.

Inventory & dead stock detection

Track stock in real time and surface slow movers before they tie up your cash.

Sales & margin analytics

See revenue, basket size, and margin by store, staff member, and category, without exporting CSVs.

Buying pattern prediction

Predict which customers are likely to come back, churn, or upgrade, and act on it.

Customer wave forecasting

Know your busy windows for the week ahead so you can roster smarter and prep stock.

Staff roles & permissions

Control who can refund, discount, or view reports with granular per-role access.

Multi-store support

Manage menus, stock, and reports across every location from one clean dashboard.

Receipts & purchase history

Digital receipts and lifetime customer purchase history that your team can search instantly.

Retailer intelligence

AI insights that help you make better retail decisions.

Shopper's Mate continuously analyses your sales, customers, and stock, then tells you what to do next.

Predictive forecast

Customer wave forecast, next 7 days

Projected vs. baseline visits, by day.

+18% projectedPeak · Saturday

Selected day

Sat

Predicted visits

100%

vs baseline

+14%

0255075100MonTueWedThuFriSatSun
BaselinePredicted

Suggested action

Roster +1 staff for Saturday 9–11am · Pre-order +20% pastries

Predict repeat customers
Identify the customers most likely to return this week, and the ones drifting away.
Identify slow-moving stock
Spot SKUs that are tying up cash and get suggested clearance plays.
Forecast busy periods
Hour-by-hour traffic forecasts so you can roster lean and avoid queues.
Recommend offers automatically
Smart offer suggestions tuned to each customer's purchase history.
Track campaign performance
See uplift, redemptions, and ROI for every offer in one view.
Understand basket behaviour
Discover what gets bought together and where to upsell next.
Customer loyalty

Turn one-time buyers into repeat customers.

Reward's Mate is the free customer app: digital card, offers, and receipts. Configured in Shopper's Mate at the till.

Reward's Mate home, points, offers, and nearby stores
Digital rewards card
No plastic, no app downloads required. Customers tap, scan, or share their phone number.
Points & tiers
Reward every visit with points, milestones, and tiered perks customers chase.
Personalised deals
Drop tailored offers when a customer is most likely to convert.
Receipts & history
Customers see every receipt, every reward, every saved dollar, beautifully.
Cashback & discount campaigns
Run bring-a-friend, win-back, and cashback campaigns in a few clicks.
Discover trending stores
Customers discover your store inside the wider Reward's Mate marketplace.
Designed outcomes

What the pilot is built to improve.

These are the outcomes we're designing for with early-access retailers, validated in the pilot, not published benchmark claims.

Repeat
Grow return visits

Designed outcome: loyalty at the till so every sale can earn rewards without a second system.

Time
Reclaim admin hours

Designed outcome: automated daily close and reporting instead of spreadsheet reconciliations.

Stock
Smarter inventory calls

Designed outcome: surface slow movers and reorder signals before cash gets tied up.

Offers
Launch campaigns faster

Designed outcome: build and target offers from the same place you run checkout.

One
No bolt-on loyalty

Designed outcome: Reward's Mate pairs with Shopper's Mate: staff learn one flow, customers get one app.

Truth
Single source of truth

Designed outcome: sales, customers, stock, and rewards in one owner dashboard.

Pilot program

What we're building toward, with real shops.

Brisbane and surrounds, limited spots for stores ready to shape checkout, loyalty, and insight with us.

Designed outcome: faster repeat visits

Loyalty lives at checkout so every sale can earn points without a separate workflow.

Designed outcome: less end-of-day admin

Sales, tenders, and loyalty redemptions reconcile in one close-out view.

Designed outcome: clearer stock decisions

See what's moving and what's sitting, before it becomes dead stock.

Join the Retailer Pilot

Founder-led onboarding: products, tax, loyalty, and a short staff walkthrough.

Roadmap

Where we are, and what's next.

MVP and pilot first, then integrations and AI insights shaped by real shops.

  1. NowIn MVP

    MVP

    Core POS checkout, built-in loyalty, digital receipts, and owner dashboard for single-store pilots.

  2. 2026Pilot

    Retailer pilot

    Hands-on onboarding with Brisbane-area retailers, refine workflows before wider early access.

  3. NextNext up

    Integrations

    Australian payment terminals, accounting exports, and catalog import tools retailers already use.

  4. LaterPlanned

    AI insights

    Repeat-visit signals, slow-stock prompts, and campaign suggestions tuned to local trading patterns.

Trust

Built for Australian retailers who take data seriously.

Early access doesn't mean cutting corners on privacy, payments, or support.

Data privacy

Customer and sales data stays yours. We collect only what runs the product, with clear retention and export on request. Hosted in AWS Sydney. Encrypted at rest (AES-256) and in transit (TLS 1.3).

Payment security

Card data flows through certified payment partners. We never store raw card numbers on Shopper's Mate servers.

Australian business

Built in Brisbane for Australian retailers: local support hours, AUD pricing, and providers you already know.

Support model

Pilot retailers get a direct line to the founder team for setup, training, and feedback, not a ticket black hole.

Industries

Made for the businesses people actually visit.

From a single cafe to a growing local chain, Shopper's Mate adapts to how you sell.

Cafes
Speed up the morning rush and reward your regulars.
Restaurants
Tables, tabs, takeaway, and a loyalty program that fits.
Grocery stores
Scale checkout, stock, and shrink-control across aisles.
Convenience stores
Fast scanning, age verification, and rewards for repeat trips.
Salons & beauty
Bookings, packages, and personalised client offers.
Local retailers
Boutique-friendly POS with serious analytics built in.
Franchise stores
Standardise menus, pricing, and loyalty across locations.
Service businesses
Quotes, deposits, and lifetime customer history in one place.
Pricing

Simple pricing for retail growth.

Start with a free pilot month, then choose Starter, Growth, or Pro. Hardware is optional and charged separately only if needed.

Pilot program
Shopper's Mate Growth Pilot
First month free for selected early retailers. Setup waived during pilot. Then $499/month if you continue. Hardware charged separately only if needed.
First month free
  • Shopper's Mate checkout and Reward's Mate loyalty in one platform
  • First month subscription: $0 for selected pilot retailers
  • Setup waived during pilot
  • Continue on Growth at $499/month after pilot if you choose to stay
  • Use your own compatible device or add optional hardware
  • Campaign tools, customer insights, and growth reporting on Growth plan
Starter
Small cafés, salons, and independent retail shops getting started with POS and loyalty.
$199
/month
  • POS checkout
  • Product catalogue
  • Digital receipts
  • Reward's Mate QR loyalty
  • Points earning
  • Basic dashboard
  • Basic customer list
  • Email support
Most popular
Growth
Grocery stores, convenience stores, restaurants, busy cafés, and retailers who want stronger customer engagement.
$499
/month
  • Everything in Starter
  • Campaign tools
  • Customer purchase history
  • Rewards redemption
  • Basic stock insights
  • Monthly growth report
  • Campaign performance view
  • Priority onboarding support
Pro
High-volume retailers, multi-staff stores, multi-location operators, and businesses needing deeper analytics.
$999
/month
  • Everything in Growth
  • Advanced customer insights
  • Premium campaign analysis
  • Staff roles and permissions
  • Multi-location ready structure
  • Advanced inventory insights
  • Priority support
  • Enhanced reporting
  • AI-assisted recommendations, where available

Selected pilot retailers receive the first month free and setup waived. Hardware is charged separately only if needed.

From the founder

Tanmay Somani

Founder, Shopper's Mate · Brisbane, Australia

I started Shopper's Mate after watching independent retailers run beautiful shops on clunky tills: checkout in one system, loyalty in another, and insights buried in spreadsheets.

We're not claiming thousands of stores yet. We're in early access and a focused retailer pilot: real shops, real feedback, and software your team can actually use on a busy Saturday.

If you're an owner-operator who wants one stack for the till and a customer app your regulars will open, I'd love to hear how you trade today and what would make switching worthwhile.

  • Direct founder access during pilot
  • Setup help with products, tax, and loyalty
  • Direct input into the product roadmap

Brisbane, Australia

FAQ

Questions about Shopper's Mate

Can't find what you need? Email us and we'll get back within one business day.

Yes. Shopper's Mate is the retailer platform: checkout, payments, receipts, refunds, inventory, and reporting. Reward's Mate is the customer-facing app that pairs with it; you run the business on Shopper's Mate.
Shopper's Mate is for your team at the till (POS, stock, campaigns, reporting). Reward's Mate is the free app for customers (digital card, offers, receipts, discovery). They share one loyalty engine, no duplicate setup.
Retailer pilot

Ready to run checkout and loyalty on one honest stack?

Join the retailer pilot. We'll set up your store, import products, and tune loyalty with you. Limited spots in Brisbane and surrounds.