Shopper's Mate
Shopper's Mate is being built to connect iPad checkout with Reward's Mate, a shared loyalty experience for participating local retailers.
MVP in development. Initial Brisbane pilot planned.
Illustrative product preview
Shopper's Mate is an Australian-built iPad system for independent retailers. It is designed to run the sale on the counter, then connect that sale to Reward's Mate so participating local stores can share one loyalty experience instead of forcing customers into a separate card for every shop.
iPad checkout for retailers
Shopper's Mate is being built as the retailer's operating layer — catalogue, sale, rewards scan, receipts and basic store visibility in one workflow.
Reward's Mate for customers
Customers keep one digital identity: scan at checkout, carry a shared rewards balance, and discover participating local stores.
Connected at the till
When a member scans, loyalty updates through the same checkout path the retailer already uses — no separate loyalty silo.
Illustrative product preview · Reward's Mate customer experience
A customer may regularly visit a café, grocer, salon and local retailer, but each business usually asks them to manage a separate card, account or app. Most independent stores cannot create the reach of a major loyalty network on their own.
Traditional loyalty leaves customers juggling separate cards while each retailer operates in isolation. Shopper's Mate connects participating stores to one Reward's Mate identity, making loyalty simpler for customers and giving each retailer a clearer view of the activity that happens with their own business.
One Reward's Mate identity
Customers use one digital identity instead of managing a separate card for every participating store.
Connected to the retailer's POS
Loyalty activity updates through the same Shopper's Mate workflow used for checkout, customers and reporting.
Clearer customer relationships
Each retailer can understand visits, rewards and purchase activity connected to its own store.
Retailers see customer activity connected to their own store. Cross-store insights should remain aggregated and permissioned.
Before
Same person. Separate card for every store.
Store 1
Retail
Other POS + loyalty
Loyalty card 1
Customer 1
Store 2
Restaurant
Other POS + loyalty
Loyalty card 2
Customer 1
Store 3
Local business
Other POS + loyalty
Loyalty card 3
Customer 1
After
One identity. Every participating store on the same rail.
Store 1
Retail
On Shopper's Mate
Store 2
Restaurant
On Shopper's Mate
Store 3
Local business
On Shopper's Mate
Shopper's Mate
Checkout, customers & loyalty - one system
Reward's Mate
One digital identity
Customer 1
One connected system for retailer operations and the planned customer rewards network.
For retailers
An iPad retail platform bringing checkout, catalogue, rewards, digital receipts, basic inventory visibility and retailer reporting into one connected workflow.
For customers
A planned free customer experience for scanning at checkout, viewing a shared rewards balance, discovering participating stores, reviewing offers and keeping digital activity in one place.
One QR rewards identity
Explore Reward's MateTap a product card or use the switcher above to see how each side of the stack works.
Direct payment integrations are planned for a later product phase.
Staff add products to the Shopper's Mate cart.
The customer scans their Reward's Mate QR identity at checkout.
The sale is linked to the customer with consent and eligible points are recorded.
The retailer completes payment through the supported checkout and external EFTPOS workflow.
The retailer dashboard, points ledger, receipt and customer activity update from the same transaction.
The pilot centres on checkout reliability, Reward's Mate scanning and clear retailer visibility before broader intelligence features.
The operating workflow retailers need before anything else can matter.
Later capabilities once checkout, rewards and reporting prove themselves in stores.
These are the operating outcomes the pilot is built to support. They are not presented as measured results.
Loyalty is designed to fit into the sale without requiring staff to run a separate terminal or system.
Connect eligible purchases with a customer identity and measure visits, rewards and redemptions more clearly.
Bring product movement and basic stock visibility into the same retailer workflow.
Use identified customer activity to plan targeted retailer promotions instead of discounting every transaction.
Replace your POS, loyalty platform, reporting tools, and campaign software with one system your team actually learns in a day.
Shopper's Mate
Reward's Mate
Pilot program
Stock visibility
See what is moving today
Stock counts, low stock and early dead-stock flags in one view.
See the featuresShopper's Mate
Reward's Mate
Pilot program
Stock visibility
See what is moving today
Stock counts, low stock and early dead-stock flags in one view.
See the featuresA focused POS your team can ring up an order on in seconds, with barcode scanning, split payments, and offline mode.
Launch a points-based or tier-based rewards program in minutes, no separate loyalty app required.
Create clearly labelled store offers from the campaign tools. Automated personalisation is a planned future phase.
Track stock in real time and surface slow movers before they tie up your cash.
See revenue, basket size, and margin by store, staff member, and category, without exporting CSVs.
A planned future capability. Once sufficient pilot transaction data is available, the R&D phase will evaluate models that flag which customers are likely to return.
A planned future capability. Shopper's Mate plans to develop busy-window forecasting after pilot data validates the underlying signals.
Control who can refund, discount, or view reports with granular per-role access.
Built for multiple locations from the start. Multi-store management rolls out after the pilot, so growing does not mean switching systems.
Digital receipts and lifetime customer purchase history that your team can search instantly.
POS, Reward's Mate loyalty, analytics and marketplace access are included. Setup and member rewards fees stay clear and separate.
One plan with POS, Reward's Mate loyalty, analytics and marketplace access. Setup and member rewards fees are clear and separate.
A practical roadmap for building, testing, and scaling a retail platform shaped by real stores.
Building, testing, and scaling with real retailers.
Retailer and customer workflows, interface concepts and operating model defined.
Checkout, catalogue, customer scanning, points ledger, digital receipts and initial reporting.
Test checkout speed, scan rate, reward use, retailer workflows and customer understanding in real stores.
Develop deeper inventory, campaign and forecasting capability from measured transaction data.
Less friction at the counter
Rewards that bring customers back
Less waste and fewer missed sales
Practical technology for independent stores
From the founder
Founder, Shopper's Mate · Brisbane, Australia
Founder Tanmay Somani has worked at checkout and managed grocery operations, including stock, ordering and dead-stock control. That experience exposed the gap between the daily reality of independent retail and the disconnected systems many teams are expected to use.
With a background in computational data science and computer engineering, he is building Shopper's Mate around a practical principle: record every sale reliably, make loyalty easy at checkout and earn the right to add intelligence from real retailer data.
Brisbane, Australia
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We are preparing an initial Brisbane retailer pilot with independent businesses willing to test the checkout and rewards experience in a real operating environment.
